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Student Evaluation of Learning and Teaching Policy

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Section 1 - Purpose

(1) The University of Wollongong is committed to ensuring that all students have the opportunity to provide feedback on their educational experiences and to use this feedback to inform institutional monitoring, review and improvement activities.

(2) Evaluation of learning and teaching processes and practices enables the University and individual teaching staff to continue to improve student learning outcomes.

(3) Surveys are used to obtain student input on a range of activities, services and facilities, including teaching, subjects and courses. Both internal and external evaluation instruments are used at the University.

(4) Instruments used at the University include:

  1. the Subject Evaluation by Students Survey (SEBS);
  2. the Teacher Evaluation by Students Survey (TEBS).

(5) Instruments used at a national/sector level include:

  1. the Student Experience Survey;
  2. the Graduate Outcomes Survey;
  3. the Graduate Outcomes survey – Longitudinal; and
  4. the Employer Satisfaction Survey. 

(6) This Policy is supported by the Subject and Teacher Evaluation Procedures.

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Section 2 - Application and Scope

(7) This Policy applies to all University teaching in relation to all award undergraduate and postgraduate coursework subjects and courses.

(8) The national survey instruments are restricted to students studying at an Australian campus. 

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Section 3 - Principles 

(9) Students’ evaluation of their subjects and of teaching is only one source of information for evaluating learning and teaching effectiveness. Other methods, such as reflective practice, peer review and student results, provide information which complements evaluations and should be considered in making judgments about teaching, subject and academic programs.

(10) Methods of obtaining student feedback may be formal or informal, structured or unstructured. Methods include surveys, focus groups, student consultations and student participation in reviews.

(11) The University gathers and reports on student feedback using ethical and systematic processes and uses such feedback, in conjunction with other sources of data, to enhance quality, inform education-related decision making and teaching recognition.

(12) Surveys serve both formative and summative purposes. Surveys inform the continual improvement of teaching and the curriculum and also provide summative evidence for staff promotion, probation and awards, and for internal and external quality assurance reporting requirements.

(13) The University is committed to providing students and staff with a safe and respectful learning and working environment. The University will take action to monitor and to respond to instances where survey free text feedback contravenes University policies related to maintaining a safe and harassment free workplace and learning environment.

(14) Evaluations may be delivered concurrently, where the system of delivery will support this, however results will be reported separately and disseminated as per clauses 15 and 18.

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Section 4 - Evaluation of Teaching (TEBS)

(15) Individual teachers are responsible for requesting a formal evaluation of their teaching as and when required.

(16) The results of the TEBS will remain confidential to the academic staff member whose teaching is being evaluated and their immediate supervisor.

(17) Teacher evaluations, combined with other sources of information gained through peer and self-evaluation, will inform the staff development interview. In accordance with the University of Wollongong (Academic Staff) Enterprise Agreement 2024. Teacher Evaluations cannot be used for performance management.

(18) Teacher evaluations may also be used as evidence in academic probation and promotion applications.

(19) Results of teacher evaluations may be aggregated across the Faculty and distributed to the Faculty Executive for monitoring, review and improvement purposes. 

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Section 5 - Evaluation of Subjects (SEBS)

(20) Students will be provided with an opportunity to provide feedback on each of their subjects each session.

(21) The results of the SEBS will be made available to the relevant school or unit to support subject monitoring, review and improvement activities undertaken by the school or unit.

(22) Aggregated outcomes of SEBS may be reported for institutional monitoring, review, improvement and quality assurance activities.

(23) Where subjects are delivered in collaboration with a partner institution, the results of any subject evaluation will be communicated back to both the faculty designated staff of the University (e.g. Subject Coordinator, Head of School, Executive Dean) and appropriate representatives of the partner institution (e.g. Lecturer, Program Director, Dean), and used to inform the annual review of the collaborative delivery arrangement.

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Section 6 - National Surveys

(24) Results of the Student Experience Survey and the Graduate Outcomes Survey  will be aggregated at a field of education/school/faculty level and reported through academic governance bodies along with relevant action plans.

(25) Results will be incorporated into annual quality processes in accordance with the Procedure for Interim Monitoring of Courses and Comparative Student Outcomes.

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Section 7 - Evaluation Records

(26) Information derived from all evaluation instruments will be stored in the central data warehouse and/or Records Management System.

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Section 8 - Roles and Responsibilities

(27) Roles and responsibilities are as set out in this Policy.

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Section 9 - Definitions

(28) Definitions are consistent with the Quality Assurance and Enhancement Policy.